FAQ

Below Freezing

SPIGOTS / HOSEBIBS

• Don’t leave your hose hooked up in the winter months below freezing.
• If you’re concerned about your pipes freezing, let your faucet drip through the night and leave cabinet doorsopen.
• In certain situations you can use heat lamps, safety first.
• You can install heat tapes and or pipe insulation.

Slow Drains or Backups

KITCHENS:

• Do not abuse your garbage disposals or kitchen drains, such as rice potato peelings or carrot peels, and nothing with roots like celery.
• Limit your grease going down the sink, wipe pans out with paper towels before heading for sink or dishwasher.
• You can treat your drains regularly with a drain cleaner like Bio-Clean or RootX cleaners.
• You can install heat tapes or pipe insulation.

TOILETS:

• The only paper that goes in a toilet is toilet paper.
• No feminine napkins go in the toilet, put them in the trash.

LAVATORY:

• No hair creams or any other hair products.

TUBS & SHOWERS:

• Limit hair down the drain.
• Make sure you know where your main water shutoff valve is located, and that the valve works properly.
• Keep a lookout for leaks in cabinets where there is plumbing.
• If you are going to leave your house or business for a period of time make sure you cut your water off. Also turn off electric or gas to your water heater.
• Know where your sewer clean outs are located.
• Keep a lookout on any pump systems such as sump pumps or sewage injector pumps.